Shipping
Shipping Policy
For Nalgene customers, the sections below set out processing, delivery, and tracking. This page applies specifically to nalgeneq.shop.
Our approach at Nalgene to returns after delivery
Nalgene publishes this returns after delivery guidance for customers using nalgeneq.shop. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Our approach at Nalgene to delivery issues
Nalgene publishes this delivery issues guidance for customers using nalgeneq.shop. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Nalgeneq.shop or 3108480531. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
What Nalgene customers should know about processing and transit
For Nalgene customers at nalgeneq.shop, this section explains processing and transit. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Details from Nalgene on tracking and addresses
For purchases made through nalgeneq.shop, Nalgene applies the following guidance on tracking and addresses. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
Nalgene: delivery area
For Nalgene customers at nalgeneq.shop, this section explains delivery area. Our delivery area is limited to addresses within the United States. Standard shipping is free.
Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalgeneq.shop
Phone: 3108480531
Physical address: 869 8th Ave N, Fargo, North Dakota, 58102, United States